Privacy Policy

Information You Provide Directly

• Account information: Name, email address, phone number, social media links, and business information
• Purchase information: Shipping and billing addresses, payment methods, and order history
• Device setup information: Business details and configuration data for TapFive devices
• Communications: Information you provide when contacting customer support or responding to surveys

Information Collected Automatically

• Usage data: Pages visited, features used, timestamps, and referring URLs
• Device information: Device type, operating system, browser type, IP address, and unique device identifiers
• NFC/QR interaction data: Aggregated, anonymized tap and scan counts from NFC devices
• Cookies and tracking technologies: We use cookies and pixels on our websites (see Section 7)

Information from Third Parties

• Order information from marketplace platforms (e.g., Amazon)
• Payment data from processors (e.g., Stripe, Shopify Payments)

We use the information we collect to:

• Process and fulfill orders and shipments
• Configure and activate NFC devices
• Provide, maintain, and improve our Services
• Display your configured profile information on digital business cards (TapSnap)
• Respond to customer service inquiries and communications
• Send marketing and promotional communications (with your consent, where required)
• Analyze usage trends and improve user experience
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

We do not sell your personal information.

We may share your information with:

• Service providers: Third-party vendors who assist us in operating our Services, subject to contractual obligations to protect your data
• Marketplace platforms: Order data shared with platforms (e.g., Amazon) is used exclusively for order fulfillment, customer service, and compliance purposes
• Networking contacts: When using TapSnap, only the information you choose to share is exchanged during networking interactions
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• Legal requirements: When required by law, regulation, legal process, or governmental request

We protect your information through:

• Cloud storage on Google Cloud Platform and industry-standard infrastructure
• Encryption in transit (TLS 1.2+) and at rest (AES-256 or equivalent)
• Technical, administrative, and physical security measures
• Access to personally identifiable information restricted to authorized personnel on a need-to-know basis

No method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information, subject to certain exceptions
• Export your data where technically feasible
• Opt out of marketing communications by using the unsubscribe link in any email
• Control cookies through your browser settings

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights regarding your personal information. We do not sell personal information as defined by the CCPA.

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@tapsnap.co, and we will promptly delete such information from our records.

Our websites use the following types of cookies:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors interact with our websites (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements (consent-based where legally required)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Our Services may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

• TapFive devices: When a customer taps or scans a TapFive device, they are directed to the configured Google review page. We do not collect personal information from the individuals who tap or scan these devices.
• TapSnap cards: TapSnap digital business cards display only the information the cardholder has chosen to configure. Contact information is exchanged only with the cardholder's consent.

Our servers are located in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to these transfers.

We retain your information for as long as your account is active or as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it.

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Last Updated” date. For material changes, we may also notify you by email.

If you have any questions or concerns about this Privacy Policy, please contact us: